We will be looking for further developments on the matter and let you know as and when we have news. Our hope is that whoever is responsible acknowledges and fixes the issue. ( Source)Īt this point, it’s hard to tell who between Google and JBL is responsible for the removal of EQ settings in the Home app. ( Source)Įven more frustrating is that Google, on the other hand, apparently claims that they removed the equalizer settings from the Home app with the blessings of JBL. Unfortunately, this is beyond our control and we currently have no knowledge when this will be available for our products again. Google has recently removed the equalizer feature from our products. This is further evidenced by the tweet below, which again points fingers at Google. The statements above go on to contradict the initial claim that Google called the shots. This is the reason why we did not allow the EQ settings on our Link speakers, if you will notice for other speakers, yes they will enjoy the bass and treble controls but eventually in the long run will affect the sound quality of the speaker and blow/damage it since all speakers are not designed to have an power output of that level. Therefore we are not allowing an EQ feature that will only help to hurt the sonic quality of the speaker, and possibly even damage it. If you add treble, the same potential results. If you add bass, you will potentially blow or damage the speaker. Our Link speakers were painstakingly designed, engineered and tuned to get the most out of the speaker. You are actually referring to the bass and treble controls. Thanks for the information and apologies for the confusion. In other alleged statements from a JBL representative, it appears as though the decision to remove the equalizer settings from the Google Home app was, in fact, made by JBL. I’ll circle back on this thread for updates. Please continue to send feedback using the steps I’ve shared on my last post. The team is aware and looking into this issue now. Responding to a thread in the forums soon after the above statement popped up, a Google Assistant community specialist confirmed that Google was aware of the missing JBL Link equalizer settings issue and was looking into it.Ī quick update. One affected user apparently asked the guys over at JBL what was happening to the EQ settings in the Home app back then and below is a screenshot of an alleged statement on this matter: Click/tap to view ( Source)Ĭlearly, JBL said the issue was at Google’s end, adding that the EQ settings wasn’t a JBL feature but an add-on to the Home app, which Google had removed. And when asked about it, both JBL and Google seem to be pointing fingers at each other. Interestingly, the equalizer setting had been available in the Google Home app for JBL Link users prior to its disappearance. How can I get the settings back? ThanksĪs you can see from some of the reports above, users of multiple JBL Link models are unable to tweak audio output to their liking thanks to the missing equalizer settings in the Google Home app. Have noticed people posting this issue on reddit etc. Recently the equaliser has dissappeared in the Google home app. The original thread for this issue was locked down after a Googler Muddi gave a totally unhelpful answer and passed the buck… ( Source)ĮQ settings are no longer an option in Google Home app for the JBL Link 10, 20, 300 and 500 series Chromecast Speakers w Assistant built-in. This happened sometime in mid-2020, as seen from the reports we gathered on social media. Without any warning, users started noticing the equalizer (EQ) settings had been removed from the Google Home app. However, users of various JBL Link smart speakers have been dealing with an annoying issue for some months now. As you’d expect, the Google Home app is used to set up the Assistant. With the JBL Link series, the company became one of the first to offer third-party smart speakers with built-in Google Assistant support. JBL is one of the companies at the heart of this ongoing influx of smart speakers, with Google the other player owing to the reliance on Google Assistant to power these smart speakers. The growing popularity of smart speakers has seen the influx of some top notch options that aim to present users with both worlds of functionality and flexibility. Original story (published on March 03, 2021) follows: New updates are being added at the bottom of this story…….
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